In her NCVO blog, Megan Griffith Gray tells us that researchers have found that over a third, 36%, of voluntary sector employers believe their staff are missing digital skills. As many as 43% said that their job applicants were missing these skills.
This resonates with other research. For example, the Lloyds Bank Charity Digital Index found that 48% of charities do not have all five ‘basic digital skills’. ‘Problem solving’ is the area with the greatest gap, with only 64% of charities skilled in this area, which includes important tasks like using technology to reduce costs and increase efficiency, using online feedback to influence products and services, and using analytics to improve websites.
Researchers found that the voluntary sector is doing a little worse on digital skills than the private sector, but better than the public sector. Nevertheless, this skills gap is a serious strategic weakness for the sector as we look to adapt and maximise what we can do in a digital age.