Available to all front line practitioners, including specialist and non-specialist advisers, management teams, councillors, local authority employees, charities, and voluntary sector services.
A range of courses are available on navigating the Universal Credit system; challenging adverse Employment Support Allowance (ESA) decisions; applying for Personal Independence Payment (PIP); and tackling complex benefits issues for vulnerable claimants, plus much more. Courses can be tailored to the needs of the workforce and are delivered over half a day or a full day. Course fees are discounted for charities and non-profit organisations.
Consultation sessions for teams are also available around welfare reforms, the social security system, and working with clients who are suffering under austerity.
Contact: 07702 095 924 / firstname.lastname@example.org